Microsoft Dynamics is a cloud-based application that provides CRM and ERP along with productivity applications and AI tools. It provides automated, integrated, and intelligent sales and marketing capabilities that help in improving business productivity.
New Features of MS Dynamics
MS Dynamics provides highly accurate and precise sales insights by analyzing a large amount of data from your CRM. It helps in developing your customer accounts and makes it possible to receive the most relevant customer information. It is mobile-friendly and allows you to access your activities, leads, and contacts anytime and anywhere. Managers use it to receive real-time customer interaction alerts and have a complete overview of the sales channel. In addition, it is capable of connecting to LinkedIn Sales Navigator which allows you to access the LinkedIn profiles of your prospects directly from your CRM solution.
MS Dynamics facilitates Email integration with Outlook 365 which allows you to fully integrate with your Microsoft email management software. Thus, providing you with access to email templates and attachments that are key to your sales activities. Furthermore, its smart search feature helps in finding information through all records, contacts, templates, and stored opportunities. To further know about it, one can visit Microsoft Dynamics Online Training. Apart from these, given below are some of the new features of MS Dynamics.
- Advanced filtering- Improvement in filtering eliminates the necessity to recreate frequently used filters.
- Improved Forecasting- MS dynamics comes with improved forecasting abilities useful for businesses.
- Case routing- This feature allows you to automatically route cases to the right people at the right time.
- App Modules- It allows users to create highly targeted apps through a simple drag and drop program.
- Site Map Designer- This feature helps users to customize, create, and edit site maps.
- Relationship Insights- It tracks and records customer interactions and then analyses them to provide recommendations.
- Relevance Search- It allows users to find relevant matches for words or key phrases.
Career Opportunities in Microsoft Dynamics:
MS Dynamics is a highly demanding skill and learning it can set you up for success. It provides you with a host of opportunities, roles, and prospects to choose from. In addition, it allows you to work with all kinds of businesses and ensures that you will not limit yourself to a narrow path. It is a rewarding career option with constant opportunities to learn and flourish. There are many Microsoft Dynamics Training Institute in Noida and one can enroll in them to start a career in it. Given below are some of the job opportunities you can choose from after learning Microsoft Dynamics.
- Cloud Solution Architect
- Customer Success Manager
- Technical Specialist
- Business Applications Sales Executive
- Cloud Solution Architect
Also Check Out This: Azure Training
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