What is Salesforce Admin Certification?

To begin with, Salesforce is a highly popular and renowned (CRM) platform useful for managing customers, sales, and marketing. In addition, this platform is highly versatile and it comes with various marketing automation and Artificial Intelligence capabilities.

Significant Features of Salesforce

Salesforce is the most popular CRM tool in the market and organizations use it for various business processes. In addition, this software solution is easy to learn & use, and it's highly portable. It allows users to use it from anywhere and on any device. Being a cloud-based technology, Salesforce takes flexibility to a very different level. It comes with various benefits and functionalities and works towards collaborating with the crucial departments in the business. It is an ideal CRM platform for both small & large companies as this tool can adapt to the company's size. Furthermore, Salesforce also facilitates easy integration with various apps in one place. It ensures easy report generation and helps you improve your business through a single view of information. You will learn these features, once you start preparing for the Salesforce Administrator Certification course. Apart from these, given below are some significant features of Salesforce.

• It facilitates contract management and provides the complete information of each customer.
• Helps in managing the sales deal and keeping connected with customers.
• Its Salesforce engages feature helps in sharing the marketing content with sales.
• Allows team to collaborate efficiently with powerful social tools.
• It ensures that the sales team gets continuous feedback and rewards.
• Salesforce facilitates lead management and provides business info on marketing.
• It comes with a mobile app that allows you to access this platform from anywhere.
• Facilitates email integration with Outlook and Gmail to synchronize the contacts.

What is a Salesforce Admin?

Salesforce Admins are those professionals responsible for configuring and customizing the Salesforce platform to meet a company's requirements. These professionals are highly skilled and specialized in this CRM tool and they ensure that the business is making the best use of Salesforce. To become a Salesforce Admin, you will have to master this software tool and clear the certification. The Salesforce Administrator Certification Cost is about 200 USD along with some additional local taxes.

Below are some of the significant roles & responsibilities of a Salesforce Admin.

• Responsible for removing any replicate contacts.
• Have to change and develop the setup menu of the salesforce system.
• Responsible for creating reports from the experimental data.
• Have to provide underway documentation to associates & coworkers.
• They have to use the available tools of Salesforce effectively.
• These professionals have to handle the work environment.

Conclusion

Salesforce is a highly popular and renowned (CRM) platform. It is highly versatile and it comes with various marketing automation and Artificial Intelligence capabilities. Organizations use it for various business processes. Furthermore, Salesforce also facilitates easy integration and helps in managing the sales deal. This platform also provides a mobile app that allows you to access this platform from anywhere. In conclusion, Salesforce facilitates email integration with Outlook and Gmail to synchronize contacts.